KKSET · Support & Information

Customer Service

Contact us using the email address and WhatsApp number listed in the website footer. For orders, please include your order number and the email address used at checkout.

Four details that get you a faster answer

The help centre answers the most common ones instantly, including delivery times, sizing and exchanges.

We have your message and will reply to the email address you provided. For anything urgent, WhatsApp is faster during opening hours.

Help

Ordering

How to order, change an address, cancel before dispatch, or add an item to a paid order.

Sizing

Adult and kids charts, flat measurement method, and the fan versus player fit difference.

Delivery

Processing times, standard and express options, tracking and customs questions.

Returns & exchanges

The 30-day window, who pays return shipping, and how a size exchange is reserved.

Customization

Name and number printing, accepted characters, patches and what cannot be customized.

Product quality

Fabric, badge types, batch differences and what counts as a production fault.

Wholesale

Tier pricing from 10 shirts, invoicing, consolidated shipping and lead times.

Account

Sign in, order history, saved addresses and how to request account deletion.